Refund policy
NitroPress Returns Policy
At NitroPress, your satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.
Returns
We accept returns within 14 days of the delivery date. To be eligible for a return, your item must be:
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Unused and in the same condition that you received it
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In its original packaging (if applicable)
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Accompanied by the receipt or proof of purchase
Refunds
Once we receive your item, we’ll inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed and automatically applied to your original method of payment within 5–10 business days.
Return Shipping
Buyers are responsible for return shipping costs. To streamline the process, please contact us at info@nitropress.com
Shipping costs are non-refundable unless the return is due to our error (e.g., an incorrect or defective item).
How to Return an Item
To initiate a return, please contact us at info@nitropress.com with your order number and reason for return. Once approved, you will receive instructions on how to purchase a return label and complete your return.